Payment Method
Your security is our priority: our site only offers secure and guaranteed safe payment methods.
How can I pay for my order with credit\debit card?
You can use any of the payment types listed below to pay for your order. We take your security very seriously, therefore your details are safe with us.
Please see below the payment methods we accept:
Please note that tokyotiger does not collect your credit/debit card number or personal information when you make a payment. We also take fraud very seriously, so all credit and debit card holders are subject to validation and authorisation by both us and the card issuer. To better protect our customers when making online payments by card you may be presented with 3D secure security measures when paying. This is dependent on your bank issuer and may require you to enter a password or get a security code via email or phone, or the bank issuer requires additional interaction, either through fingerprint, two-factor authentication, or similar methods based on authentication factors. For more questions regarding the authentication, please consult your card-issuing bank for information.
My payment was declined when using with credit\debit card, what should I do?
- Place your order again
If your payment has been declined, then you'll need to place your order again. We're not able to reinstate an order once the payment has been declined.
- Make the relevant checks
To help ensure your order is not declined when placing a new order we suggest checking the following:
Check the card details on your to make sure the information is correct, e.g. the expiry date .
Make sure you enter the security code correctly - that's the three digit number on the back of your card.
Your card issuer may have declined your payment - as they don't tell us the reason for this, it's best to check with them or contact your bank.
If you've checked all of the above, try paying with another card or another payment method.If your payment has been declined through the 3D secure security measures you’ll need to contact your bank for further information.
Whereas, if you've received an error message, please contact us with as many details as you can about the issue - including the error messages you receive, and we'll try to resolve it as soon as we can.
Paying with Apple Pay
Apple Pay allows you to pay quickly using the cards saved in your Apple device.
You can complete your purchase without entering your card details manually.
When you select Apple Pay at checkout, you will be prompted to confirm the payment on your Apple device using Face ID, Touch ID, or your device passcode.
Your payment information is encrypted and never shared with the store, making Apple Pay one of the safest ways to pay online.
Paying with Google Pay
Google Pay lets you pay using the cards saved in your Google account.You can complete your purchase in seconds without entering your payment details each time.
Select Google Pay at checkout and confirm your payment using your saved card.You may be asked to verify the payment using your device lock, fingerprint, or Google account.
Google Pay availability may vary depending on your region, device, and browser.
Paying with afterpay
You can choose to pay for your order with Afterpay. Just log into your Afterpay account and you can pay for your order in 4 equalinstallments, with the first payment being made at the time you place your order. If you make the rest of the payment installments on time, there is no interest and no fees.
Paying with Klarna
Pay later shopping.
Split into 4 interest-free installments, paid every 2 weeks
What is Klarna?
Klarna offers direct payments, pay after delivery options, and installment plans in a one-click purchase experience that lets consumers pay when and how they prefer to.
How it works？
Split the cost of purchase into 4 interest-free, paid every 2 weeks. No interest or surcharges if you pay on time.
You can choose to pay the total amount you need to pay in the same four interest-free installments. The first installment will be charged directly to your card when the order is delivered, and the remaining three installments will be charged to the card every two weeks.
Is Klarna available for all products?
No, Klarna is currently available to customers with a US shipping address.
You can choose other payment options in our store if you do not meet the above payment conditions for Klarna.
Learn more about Klarna
For any information on the customer service of Klarna, please click
https://www.klarna.com/us/customer-service/
For information on Privacy Policy of Klarna, please click
https://www.klarna.com/us/privacy/
